ACC Support
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How to remove opportunities from groups and delete opportunity groups
The ability to remove individual opportunities from groups helps when an opportunity is inaccurately included in a group or if you decide that you’d prefer to view an opportunity as a separate entr...
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How subcontractors can block specific companies from sending email notifications
As a subcontractor, you can alter notification preferences to block specific companies from sending you invitations. How to set your notification preferences 1. On the left-hand menu, click on the...
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How do I notify my subcontractors about an addendum or changes to a project?
BuildingConnected does not send automatic notifications to your subcontractors if changes are made to your project.Therefore, as a contractor using BC Pro, if you make changes to your project, you ...
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How to print your tender forms (BC Pro)
If you create tender forms, you can print them for your team's reference. To print your tender form Navigate to the "Tender Form" tab in a specific tender package in your project. Click on the prin...
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How to contact the Billing Department
For questions regarding billing or paying an invoice or changing your ACH payment information Please reach out to the the email address listed on your invoice. For any new orders, invoices are se...
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How to change the currency of your project (Head contractors)
As a head contractor, when creating a project, you have the option to set the currency. This will ensure bidders see financial details in the currency that you set. The bidders are not able to chan...
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How subcontractors can organize their Tenders dashboard using Suggested Groups
Suggested opportunity groups make organizing your Tenders section easy. This feature suggests groups for competitively tendered opportunities that have matching project due dates and locations with...
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How to connect your Autodesk ID to BuildingConnected
As a BuildingConnected user, you can connect your account and login with an Autodesk ID. Logging in with an Autodesk ID has numerous benefits: An Autodesk ID allows you to manage your access acros...
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What is service area and why is it important?
Head contractors use the BuildingConnected network to find subcontractors and invite them to tender on projects. One of the ways that head contractors can search for subcontractors is through a fea...
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I experienced a timeout error. What should I do?
If you experience a timeout error while using BuildingConnected, please try refreshing your browser. If the issue persists, please try disconnecting from your WiFi for thirty seconds. After reconne...