ACC Support
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BuildingConnected Glossary of Terms
This glossary describes key BuildingConnected terminology and products. Use this glossary to become familiar with our product so that you can make the most of your BuildingConnected account.BC Pro:...
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Best practices for owners setting up projects (BC Pro)
If you are an owner using BuildingConnected, you can invite both head contractors and subcontractors to tender on a project. This article will go over best practices for setting up tender packages ...
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How to resolve the “XML File” error
BuildingConnected allows you to download files that the head contractor has uploaded for you. This allows you to review and reference plans and trade specific information on the project. Errors on ...
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How subcontractors can message clients through BuildingConnected
In your Tenders, double click on the tender for which you’d like to send a message. Click here for instructions on how to quickly search for tenders.You will be directed to the bid’s “Overview” tab...
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How to add subcontractors to sub list templates
With BC Pro, you can create sub list templates to easily import subcontractors into new projects. To add subs to a template, you must first create tender packages in a sub list template. Next, with...
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How to allow emails from BuildingConnected in Gmail
If you are not receiving emails from BuildingConnected, you may need to allow the email domain @buildingconnected.com so you do not miss out on notifications and opportunities.The following are ins...
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I received an invitation to tender. What should I do?
If you are a subcontractor who has received an invitation to tender through BuildingConnected, you will need to create or log into your account to view tender details. If you do not yet have an a...
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How to use Tender History (BC Pro)
With BC Pro, you can track every tender your company has received. Tender history allows you to look up historical pricing and costs to plan for future projects, while eliminating the need to archi...
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How head contractors can unlock tenders (BC Pro)
As a head contractor with BC Pro, you can unlock electronically locked projects after the tender due date has passed. Please note that only tender admins have the ability to unseal projects. For mo...
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How to update your personal profile on BuildingConnected
Keeping your personal profile up to date is important to ensure your contact information is up to date for everyone on our network. To update your personal profile, begin by clicking on the person ...