ACC Support
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How to import quantities from Assemble into Package-Specific Bid Forms (BC Pro)
As a main contractor with BC Pro, you can quickly export quantities from Assemble and import them into bid forms in BuildingConnected. Please note the following requirements for this feature: You...
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How to update your company profile in BuildingConnected
It is important to keep your company profile up to date at all times to ensure companies you work with have accurate company and contact information. As a subcontractor, having a complete company p...
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Can I unsubscribe from email notifications?
The largest names in construction use our platform to send out their tender invites and qualifications, upload project files, and send messages to subcontractors.There currently isn’t a way to ful...
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What is an "Invalid Email" and how can it be fixed
Whether you have a specific subcontractor in mind or if you’re looking to create new working relationships, BuildingConnected’s network gives you access to hundreds of thousands of subcontractors t...
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How subcontractors can block specific companies from sending email notifications
As a subcontractor, you can alter notification preferences to block specific companies from sending you invitations. How to set your notification preferences 1. On the left-hand menu, click on the...
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How to add and remove coworkers as followers on tenders
What is a follower? A follower is a coworker who you want to have access to tender information including files, messages, tender forms, and tracking. To add coworkers as followers on tenders Within...
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I’m being asked to verify my identity to publish projects - what should I do? (BC Pro)
If your company has not purchased BuildingConnected Pro and you are trying to add tender packages, add bidders, or publish projects, you will receive a message stating “Our team needs to verify you...
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Can I unpublish a project or tender package?
In order to preserve records and minimize subcontractor confusion, it is not possible to unpublish a project or tender package after it has been published.
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How to contact Customer Support
You can get product help and contact support directly from the product. If you have a question while you're working, click the at the top right and click "Contact support". The Support Hub opens i...
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How to allow emails from BuildingConnected in Gmail
If you are not receiving emails from BuildingConnected, you may need to allow the email domain @buildingconnected.com so you do not miss out on notifications and opportunities. The following are in...