ACC Support
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How to print your calendar (BC Pro)
With BC Pro, you have access to a calendar within BuildingConnected to keep track of projects and important dates. You can print your BuildingConnected calendar once it is synced to your personal c...
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How to “flag and hide” companies who appear in subcontractor search for incorrect trades
When inviting subcontractors to projects, if you notice a company is being recommended for work they do not perform, you can “flag and hide” the company so they will not be recommended for that sco...
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What is a “Network Error” and how do I resolve it?
BuildingConnected alerts users when they experience a disruption to their internet connection. If our site is unable to connect with your internet, you will encounter the following error message: ...
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Does BuildingConnected have a mobile app? (main contractors)
BuildingConnected is optimized for desktop browsers due to advanced features and functionality. At this time, we do not have a mobile app. We recommend using the latest version of Google Chrome on ...
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How main contractors can start a trial of or purchase BC Pro
If you are a main contractor interested in our BC Pro features or are using the free version of Tender Manager and would like to upgrade, please click here reach out to our sales team. An Account E...
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Why is my account locked?
If you are trying to log in to your BuildingConnected account but receive an error message stating “Your account is locked,” this could be for a variety of reasons which are listed below. If you a...
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How subcontractors can print project information
BuildingConnected allows subcontractors to print project information. This feature is important in cases where subcontractors want to keep a physical copy of a tender for their records. Inside the ...
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Can other subcontractors see the tender I submitted through BuildingConnected?
BuildingConnected understands the importance of keeping your tender details private. No other subcontractors can see the tender you submitted through BuildingConnected. When subcontractors submit t...
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Understanding unclaimed accounts in BuildingConnected
BuildingConnected’s network gives general contractors access to hundreds of thousands of subcontractors that they can invite to projects. We understand the value of this data which it helps to know...
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How to make an existing unpublished project NDA protected (BC Pro)
With BC Pro, you can create an NDA protected project to ensure all project information remains confidential. When you create an NDA protected project, subcontractors are unable to view any project ...