ACC Support
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Troubleshooting not receiving emails and invites
If you’re not receiving emails such as tender invites, project invites, password resets, or notifications, follow these steps to identify and resolve the issue: Note: Even if you don't receive emai...
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How to delete proposals you submitted on behalf of subcontractors (BC Pro)
BC Pro allows you to submit proposals on behalf of subcontractors you have invited to a project. If needed, these proposals can also be deleted if they were incorrectly submitted or no longer appli...
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How to use the Contacts page
With BC Pro, you can view and download key information about all the companies you have worked with on BuildingConnected from your Contacts page. The Contacts page does not include email addresses ...
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How main contractors can determine if a subcontractor is a vendor on a project
BuildingConnected simplifies the process of creating projects and inviting subcontractors to tender. Subcontractors who were invited to the project can forward their invitations to partners or supp...
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How main contractors can delete tender form templates
As a main contractor, you can create tender form templates that can be easily imported into new projects. These templates can be updated at any point to ensure that your tender forms request the de...
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How to add coworkers to project teams (BC Pro)
You can add coworkers to project teams to provide them full access to view project tabs, invite bidders, and view submitted proposals.Subcontractors should not be added to project teams. To invite ...
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What is service area and why is it important?
Main contractors use the BuildingConnected network to find subcontractors and invite them to tender on projects. One of the ways that main contractors can search for subcontractors is through a fea...
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How to view a subcontractor's history for a specific project (BC Pro)
BuildingConnected tracks the actions taken by you and the invited bidders on a specific project. This provides visibility into when key actions were taken and you can download it for your records. ...
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How to inquire about pricing for BC Pro (main contractors)
If you are a main contractor interested in learning more about our BC Pro features such as custom tender forms, tender comparison, analytics and more or if you are ready to upgrade, please click he...
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How to duplicate, download, and delete bidder list templates
As a general contractor, you can create bidder list templates to easily import bidders into new projects. This article explains how to duplicate, download, and delete bidder list templates.Within a...