ACC Support
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Understanding who can join your company in BuildingConnected
It is important that only members of your company can access your company's information. BuildingConnected has built in measures in place to ensure that only the individuals who should have access ...
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How to add a logo to your company account
We recommend adding your company's logo to your BuildingConnected account. Taking this step makes it easy for other users to identify your company. Click on the building icon on the menu on the le...
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How to soft award from the "Bidders" tab
The ability to soft award tenders allows main contractors to show other members of their team, which subcontractor company has been selected for the project. Using this feature is a great way to fi...
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Can I unpublish a project or tender package?
In order to preserve records and minimize subcontractor confusion, it is not possible to unpublish a project or tender package after it has been published.
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Can I assign permissions for my company?
Within BuildingConnected, all users with active accounts in your company have the same permissions to create new offices, add or remove coworkers, and edit company information. Office Leads You ca...
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Project notification overview for main contractors
BuildingConnected simplifies the process of creating projects and inviting subcontractors to tender. Project notifications are an important feature in BuildingConnected because they allow subcontra...
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How to edit your office name, address, and phone number
Keeping office information up to date is important so clients are aware of your location and the best way to contact you.This article shows you how to edit an office's information. If you are tryin...
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How do tender invitations look when they are sent from BuildingConnected?
BuildingConnected automatically sends invitations to tender when a project or tender package is published by a main contractor. These invites contain details that subcontractors can quickly review ...
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How to close a project
If you are a head contractor who has completed the tendering process for a project, you can close the project on BuildingConnected to prevent subcontractors from submitting tenders, submitting revi...
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A subcontractor says they submitted a tender, but I do not see it on my end. What is going on?
If a subcontractor notifies you that they have submitted their proposal through BuildingConnected or provides a screenshot that they have submitted, but you are not seeing it on your end, what may ...