ACC Support
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How to clear your browser cache
If you are experiencing issues with BuildingConnected, clearing your browser cache is the first step we recommend for you to take. Clearing cache is especially helpful for site loading issues and i...
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Best practices for setting up a project in BuildingConnected
BuildingConnected streamlines the pre-construction process for main contractors. The ability to create projects and to send invitations to tender is a crucial part of the service we offer. The deta...
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Trade-specific tender forms overview (BC Pro)
Trade-specific tender forms overview (BC Pro) As a head contractor with BC Pro, you can create tender forms that specifically meet your company’s needs. This capability saves you time by allowing y...
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The tendering guide: Create and send a winning proposal through BuildingConnected
Main contractors want subcontractors to submit proposals through BuildingConnected to simplify the tendering process for everyone. Use this guide to make sure you successfully submit your proposals...
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How to upload files into tender packages (BC Pro)
BuildingConnected helps keep your project files organized by allowing you to upload them directly into a project. This makes it easy for subcontractors to see project details and access the necessa...
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What is an "Invalid Email" and how can it be fixed
Whether you have a specific subcontractor in mind or if you’re looking to create new working relationships, BuildingConnected’s network gives you access to hundreds of thousands of subcontractors t...
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What is a public plan room and where can I find my company’s?
As a main contractor, you have the ability to make projects public before or after publishing. Once projects are made public, they are available for any subcontractors to view and join in your comp...
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How to publish a project in BuildingConnected
Once you have created a project, added tender packages, uploaded files, and added subcontractors, you are ready to publish your project. To publish a project Navigate to your Projects page from the...
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How to use Project History (BC Pro)
With BC Pro, you can track every project your company has on BuildingConnected. You can track project information such as client, market sector, value, size, and what projects were awarded to your ...
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How to designate a Tender Admin for locked projects (BC Pro)
With BC Pro, you have the ability to designate one team member as a Tender Admin for sealed projects. The Tender Admin is the only user able to unseal tenders after the due date has passed. To assi...