If you are unable to make changes to your company profile (remove users, change the company name, etc.) or if you are seeing messages stating that "someone within [your company] must confirm your employment", you need the office lead in your account to verify your employment.
Why is it asking to verify my employment?
An account needs to be verified when the email domain on the account does not match the domain that is associated with the company it is in. For example, if your email has a common domain like @gmail.com or @yahoo.com, your account is unverified and cannot change or access certain information. This is a security measure set in place to ensure that users joining a company are verified to access company information.
Who verifies my employment?
The office lead in the location you joined will be sent an email asking to verify your employment when you created your account. If they click "Yes" on the verification email, the next time you log in or refresh your page you will have full access and will no longer see messages for this verification.
Please reference the article on how to find your office lead and please follow up with them accordingly to respond to the verification email they will have received. If you find that your existing office lead is no longer working for your company or you are the only one in your office, please contact BuildingConnected Support and we can help take further steps to verify your account.
How to resend the verification email to your office lead
You can resend the verification email to your office lead by going to the "Projects" section and clicking on "Resend Link to Office Lead" on this page.