I'm incorrectly marked as a vendor, how do I get full access?

If you opened a project and encounter a “Restricted View” message, then you are a vendor for that opportunity. This is because when the original tender invite was not sent directly to you or your company by the head contractor, you cannot access the Messages or submit the Tender Form. You may have opened this project from a email that was forwarded to you. 

To have full access, you must be a "follower".

To change from a vendor to a follower

You must first be removed as a vendor in order to be re-invited and gain full access as a subcontractor. The following are written instructions on how to remove yourself as a vendor or you can watch a short video on how to do this here.

1. Start by saving the client's contact information (i.e phone number and/or email). You will need this to reach out and ask to be re-invited.
   
   
   
   
2. In the "Team Summary" section, click the drop-down arrow to the right of your name in the “Vendors” section and click "Remove"
   
   
   
   
3. Once you have been removed as a vendor, this project will disappear from your Tenders dashboard. Reach out to the client and request that they invite you directly to the project. You will have full access after receiving an invitation to tender.