ACC Support
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Why are “work performed” keywords important?
As a subcontractor, you have the ability to select keywords to designate the work you perform. Selecting accurate and specific keywords are important to ensure your company appears in the correct t...
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How main contractors can import tender form templates into new projects (BC Pro)
As a head contractor with BC Pro, you have access to tender form templates that can be customized to meet your project’s needs. This functionality saves you time by eliminating the need to manually...
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How to manually join a project team (BC Pro)
With BC Pro, you can join projects within your office and company to gain access to project information, bid packages, bidders lists, messages, and reports. If you are unable to find a project, a e...
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How to create a revision on behalf of a subcontractor from the Tender Comparison tab
The ability to create a revision on behalf of a subcontractor is important in cases where the subcontractor forgot to include information or made a mistake in the initial tender that they submitted...
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Can I unsubscribe from email notifications?
The largest names in construction use our platform to send out their tender invites and qualifications, upload project files, and send messages to subcontractors.There currently isn’t a way to ful...
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Why am I still receiving invites for work I do not perform?
If you have adjusted your office's profile and the work performed keywords on your profile are correct, matching what your company performs, and you are still receiving tender invites for work that...
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How to submit tenders on behalf of subcontractors (BC Pro)
BC Pro allows you to submit tenders on behalf of subcontractors. This feature allows you to keep all proposals in a single place and is especially helpful in cases where an invited subcontractor su...
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How to remove yourself or coworkers from project teams (BC Pro)
With BC Pro, you can remove yourself or coworkers from project teams to revoke access to project information or to remove projects from your "My Projects" page.You and your coworkers can manually r...
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How to soft award a tender in the Tender Comparison tab
The ability to soft award a bid through the "Bid Leveling" tab is a great way to finalize which subcontractor was selected. This allows the estimator to communicate which subcontractor was selected...
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Why am I receiving suggestions to update my office profile?
If you are a subcontractor receiving tenders, you may see a pop-up window or receive an email notification asking you to confirm if you perform work in a specific location.You can update the servi...