I'm incorrectly marked as a vendor. How do I get full access to the tender?

What's happening: 

You may have accessed this tender from an email that was not sent to you. In this case, you will have a "Restricted view" and be marked as a vendor.

In BuildingConnected, if you are marked as a vendor, you can't access messages, tender forms, or tracking. This role is intended for suppliers or other stakeholders who need to view the bid but not submit it.

If you need full access, you need to be directly invited at the email address on your account.

What to do: 

You need to remove yourself as a vendor and ask the client to re-invite you. 

1. Copy the client's email address. 
   
   
    
2. Paste it into a temporary location so you can access it later.
3. In the "Team Summary" section, click the drop-down arrow to the right of your name. 
4. Click "Remove". 
   
   
    
5. Email the contact you copied to request that they re-invite you to the opportunity directly via email.

Once the client re-invites you to the opportunity, the opportunity will reappear on your Tenders. You will then have full access to change the status of your tenders and view messages, tender forms, and tracking information.