Account management
Get help with anything related to your account in BuildingConnected.
Account access
Personal Profile
- How to update the email address on your account
- How to update your personal profile on BuildingConnected
- How to change the primary office for your account
- How to connect your Autodesk ID to BuildingConnected
- How to set your start page, locale, time zone, and measurement units
- What to do if you are not receiving email notifications from BuildingConnected
Office Profile
- How to update your work performed
- How to remove offices from your company profile in BuildingConnected
- How to add and remove coworkers from your company in BuildingConnected
- What are office “Leads” and how to designate them
- How to update your service area
- What is service area and why is it important?