Account management
Get help with anything related to your account in BuildingConnected.
Account access
- How users can create accounts in BuildingConnected
- Troubleshooting access to tenders
- Resolve email conflicts, duplicate accounts, and invitation issues
- How to remove your account
- Why is my account locked?
- How to contact the Billing Department
Personal Profile
- How to update the email address on your account
- How to update your personal profile on BuildingConnected
- How to change the primary office for your account
- How to connect your Autodesk ID to BuildingConnected
- How to set your start page, locale, time zone, and measurement units
- Troubleshooting not receiving emails and invites
Office Profile
- How to update your work performed
- How to remove offices from your company profile in BuildingConnected
- Employment Verification
- How to add and remove coworkers from your company in BuildingConnected
- How to add offices to your company profile in BuildingConnected
- How to edit your office name, address, and phone number