ACC Support
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How do tender invitations look when they are sent from BuildingConnected?
BuildingConnected automatically sends invitations to tender when a project or tender package is published by a head contractor. These invites contain details that subcontractors can quickly review ...
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Can I unpublish a project or tender package?
In order to preserve records and minimize subcontractor confusion, it is not possible to unpublish a project or tender package after it has been published.
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Why are “work performed” keywords important?
As a subcontractor, you have the ability to select keywords to designate the work you perform. Selecting accurate and specific keywords are important to ensure your company appears in the correct t...
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A subcontractor says they submitted a tender, but I do not see it on my end. What is going on?
If a subcontractor notifies you that they have submitted their proposal through BuildingConnected or provides a screenshot that they have submitted, but you are not seeing it on your end, what may ...
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How to view all trades that are available in BuildingConnected
BuildingConnected gives subcontractors the ability to indicate the type of work that they perform. Trades are listed as keywords in your office's profile and make you visible to head contractors in...
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Why am I still getting invites for work I do not perform?
If you have adjusted your office's profile and the work performed keywords on your profile are correct, matching what your company performs, and you are still receiving tender invites for work that...
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How to close a project
If you have completed the bidding process for a project, you can close the project on BuildingConnected to prevent subcontractors from submitting bids, submitting revisions, and sending messages. ...
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Why am I receiving suggestions to update my office profile?
If you are a subcontractor receiving tenders, you may see a pop-up window or receive an email notification asking you to confirm if you perform work in a specific location.You can update the servi...
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How to enter in additional project costs
With BC Pro, you can start tracking indirect costs like insurance and taxes to calculate a final value of all the costs for your project. To enter in additional project costs Navigate to the “Bid ...
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Can I assign permissions for my company?
Within BuildingConnected, all users with active accounts in your company have the same permissions to create new offices, add or remove coworkers, and edit company information. Office Leads You ca...