ACC Support
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How to use "Certificates" (BC Pro)
If your company performs projects where you need to reach out to bidders with certain certifications, the Certificates feature allows you to search, identify, and track xBE partners. You can also d...
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How to use the Audit Log
TradeTapp has an activity log that contains a chronological list of actions taken. This provides a comprehensive audit trail for your qualifications.In this article, you'll find how to: View the a...
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When are financial calculations run?
In TradeTapp, the following scenarios describe when financial calculations are run on a vendor's profile. If you have automatic internal single and project limit calculations set up in your account...
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How to track reasons for declining a bid
As a subcontractor, when you decline a bid in your Bid Board, there is an option to add reasons for declining to help your team track why you did not choose to bid a particular opportunity. There a...
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How to manage Additional Items in Bid Leveling
In Bid Leveling, you may see "Additional Items" appear on the proposals. There are two ways that "Additional Items" appear. When a bidder submitted their proposal on BuildingConnected, they added a...
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How to view and adjust financial metrics and category weightings in TradeTapp (General contractors)
As a general contractor using TradeTapp, you can review and customize the financial ratios and metrics being used to generate the financial analysis and benchmarking results for your vendors. In th...
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What to do if two companies should be merged
If you are a general contractor using BuildingConnected and you come across duplicate companies that you believe should be merged, we recommend suggesting an edit on both profiles. This helps maint...
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What are preferred companies? (BC Pro)
BuildingConnected allows BC Pro subscribers to privately assign preferred subcontractor companies for their office. This feature is a great way to ensure that your preferred subcontractors are alwa...
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Why is my account locked?
If you are trying to log in to your BuildingConnected account but receive an error message stating “Your account is locked,” this could be for a variety of reasons which are listed below. If you a...
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How to send proposals to clients outside of BuildingConnected (Bid Board Pro)
As a subcontractor with Bid Board Pro, you can send proposals for opportunities that originated outside of BuildingConnected to your client, including manually created opportunities, forwarded oppo...