ACC Support
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Project and bid package files FAQ’s
There are two levels of files in a BuildingConnected project - project files and bid package files. They allow you to organize the folders in your files so that the right subcontractors can access ...
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What is an EMR rate? (Vendors)
Experience Modification Rate (EMR) is a numerical value assigned to you by your insurance carrier. This rate is calculated based on a standardized formula and correlates directly to prior loss perf...
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How to remove bidders from bidder list templates
BC Pro offers the ability to create bidder list templates that can be imported into projects. This article explains how to remove bidders from these templates so that you always invite the appropri...
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Why is a subcontractor contact appearing with a different email than the one that I added?
Our system allows users to add alternate email addresses to their account.BuildingConnected will automatically forward an invite or message that is sent to an alternate email address to the primary...
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Why can't I export my Bid Board report? (Bid Board Pro)
As a subcontractor with Bid Board Pro, you can export your “Reports” tab from your Bid Board to Excel. If your “Export” button is not responding or you experience other difficulties exporting repor...
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How to remove your BuildingConnected calendar from Outlook/Office 365
If you have synced your BuildingConnected calendar with Outlook/Office 365, you can remove it at any time by following the steps below. To remove your BuildingConnected calendar Log in to your Outl...
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How to create bid form templates (BC Pro)
With BC Pro, you have access to bid forms that can be customized to meet your project’s needs. They can include clarifications, disclaimers, and requests for lump sum breakdowns. You can also creat...
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How to add a logo to your company account
We recommend adding your company's logo to your BuildingConnected account. Taking this step makes it easy for other users to identify your company. Click on the building icon on the menu on the lef...
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How to upload Master Service Agreements (MSA) to TradeTapp
In TradeTapp, you can upload master service agreements to a vendor's profile to more seamlessly connect your workflows. To upload a master service agreementOn the Invitations grid, open a vendor pr...
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How to remove duplicate offices in your company
If a new office in your company is created with an address close to an existing office or has the same phone number as an existing office, the office leads in those offices will receive an email no...