ACC Support
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How to sync your company's internal unique IDs for vendors to TradeTapp
You can push your company's internal unique IDs for vendors into TradeTapp to help simplify integrations. When using the API, this will help your team quickly identify and efficiently manage your v...
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What do bid invitations look when they are sent from BuildingConnected?
BuildingConnected automatically sends invitations to bid when a project or bid package is published by a general contractor. These invites contain details that bidders can quickly review to determi...
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Can I unpublish a project or bid package?
In order to preserve records and minimize subcontractor confusion, it is not possible to unpublish a project or bid package after it has been published.
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Why are “work performed” keywords important?
As a subcontractor, you have the ability to select keywords to designate the work you perform. Selecting accurate and specific keywords are important to ensure your company appears in the correct t...
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A bidder said they submitted, but I don't see it on my end. What is going on?
If a subcontractor notifies you that they have submitted their proposal through BuildingConnected or provides a screenshot that they have submitted, but you are not seeing it on your end, what may ...
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How to view all scopes of work that are available in BuildingConnected
BuildingConnected gives subcontractors the ability to indicate the type of work that they perform. Scopes are listed as keywords in the office's profile and make companies visible to clients in you...
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Why am I still getting invites for work that is not on my profile?
If you have adjusted your office's profile and the work performed keywords on your profile are correct, matching what your company performs, and you are still receiving bid invites for work that do...
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How to close a project
If you have completed the bidding process for a project, you can close the project on BuildingConnected to prevent subcontractors from submitting bids, submitting revisions, and sending messages. ...
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Why am I being asked to sign an NDA?
If you are a subcontractor who has been invited to project where the general contractor has requested a non-disclosure agreement, you will not be able to view any project information until you sign...
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How to notify your subcontractors when you close a "Lost" project
When you close a project that is competitively bid, there is a prompt to mark whether you have won or not won that project. When you mark a project as "Lost", you can then choose to optionally send...