How to add and remove coworkers as followers on tenders

What is a follower?

A follower is a coworker who you want to have access to tender information including files, messages, tender forms, and tracking.

To add coworkers as followers on tenders

Within a tender, navigate to the "Overview" tab.



In the “Team Summary” section, click the person icon under "Other Followers". 



Enter your coworker's name and press "Enter" on your keyboard when their name appears. You can also click on their name in the list. 



If your coworker’s name does not populate, type their email in the search bar then click “Invite [email address” or press “Enter” on your keyboard.



Once a coworker is added as a follower, they will receive an email notification and the tender will appear on their Tenders dashboard.

Please note that if you add a coworker, but they are listed under "Vendors", they will not have full access to the tender. Vendors are typically people who are not in the same company as you. Learn more here. However, this could also indicate your coworker does not have an account in BuildingConnected. If your coworker does have an account and works with you in the same company, our Support team can advise on what is occurring and help ensure your coworker has full access.

To contact support:

1. Click the "?" button in the bottom left corner to access our virtual assistant.
2. Follow the prompts and describe your issue.
3. You may be given some self-service options, and you can answer "Yes" or "No" when asked if they are helpful.
4. If not helpful, you'll be able to choose to email or chat with our Support team.

To resend an invitation to a follower or remove followers from tenders

In the “Team Summary” section of a tender, click on the icon containing the initials or photo of the follower then click “Remove" or "Resend Invite Email". 

Removing a coworker will cause them to no longer have access to view any information, files, or messages associated with the tender. Your coworker will not receive a notification that they were removed as a follower and the tender will be removed from their Tenders dashboard.