Single Sign On requires that you are on your company's active directory and allowed access to BuildingConnected.
Please first contact your company’s IT administrators. Your team should ensure that your login credentials are approved to access BuildingConnected and then try again.
If you have further questions or are continuing to have trouble, our Support team would be happy to help. To contact support:
- Click the "?" button in the bottom left corner to access our virtual assistant
- Follow the prompts and describe your issue.
- You may be given some self-service options, and you can answer "No" when asked if they are helpful.
- Then you'll be able to choose to email or chat with our Support team.
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