ACC Support
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How to redirect or edit a company's primary contact in TradeTapp
As a general contractor in TradeTapp, you can only edit the vendor's contact information or redirect an invitation if the vendor has not yet set a primary contact. This is because if a vendor alrea...
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How to connect your PlanGrid account with BuildingConnected and transfer files and project details (Bid Board Pro)
If you are a subcontractor with Bid Board Pro who has a PlanGrid account, you can connect your accounts so you can easily push files and project details from BuildingConnected to PlanGrid. This wil...
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How to resend a bid invitation
You can resend a bid invitation to a subcontractor who has already been invited on your project. This will send them another email notification with a link to view your invitation in BuildingConnec...
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How to duplicate bid packages into new and existing projects or templates
You can duplicate bid packages into new and existing projects or templates. Bid package information, including the subcontractor list and information like name, number, and description will be copi...
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How to change the primary office for your account
If your account is listed under multiple offices, you have the option to indicate which office is your primary location. It is important to ensure that your primary office is correctly designated s...
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How to filter your TradeTapp “Invitations” dashboard and save views (General contractors)
As a general contractor using TradeTapp, you can add filters on your list of prequalifications to track specific companies you have invited to prequalify by more detailed information. Once filtered...
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How to increase subcontractor engagement in BuildingConnected
As a general contractor using BuildingConnected, there are several things you can do to maximize subcontractor engagement when bidding out your projects, including: Adding a company logo to your ...
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Does BuildingConnected have a mobile app? (Subcontractors)
BuildingConnected is optimized for desktop browsers due to advanced features and functionality. We recommend using the latest version of Google Chrome on your desktop computer. At this time, we do ...
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How to re-invite a coworker to your company’s TradeTapp account
As a general contractor using TradeTapp, you may need to re-invite a coworker who had previously been invited but didn't create their account. The best way to do this is to: Remove your coworker ...
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How to adjust notification preferences in TradeTapp (General contractors)
As a general contractor in TradeTapp, you have the ability to adjust notification preferences for the types of emails you receive. To adjust TradeTapp notification preferencesClick on your company...