ACC Support
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How to update your work performed
If you are receiving bid invites for work that you do not perform, you can update the "Work Performed" keywords on your office's information. Please click here to review why it is important that th...
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How to avoid ISP blocks
Bid invitations and messages sent out from our system come from "team@buildingconnected.com." In rare instances, our emails can be blocked by your Internet Service Provider (ISP). Follow the steps ...
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How to make your project discoverable
With BC Pro, you can make projects public before or after they have been published. All your public projects are displayed in your company's public plan room and can be accessed by anyone with the ...
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Online training: BuildingConnected 101
Check out our two part training to get started with BuildingConnected: BuildingConnected - Core Training, Part 1 BuildingConnected - Core Training, Part 2 We’re constantly adding new features to...
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Troubleshooting access to bids
If you can't see projects or bids, the issue may be related to how your account is set up or where your invitation to bid was sent. Review these topics to troubleshoot your access to a bid. Your i...
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How to mark a vendor's application complete
When you have finished reviewing a vendor's application, you can complete the application to track that you have finished this vendor's application. Completing a application changes its application...
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How to view a vendor's application progress
You can see a vendor's progress of any pending application in TradeTapp. This includes a drill down view showing which specific questions have or have not been answered. Having this visibility can ...
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How to edit an opportunity
As a bidder, you can edit information in an opportunity on your end for your own tracking such as if you received updated information or dates have changed that are currently not reflected in Build...
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Formatted Bidder List and Bidder Status Report FAQs
What is the Formatted Bidder List? The Formatted Bidder List is a PDF document with information about all the bidders in your project, sorted by the bid package they are in. The generated PDF docu...
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Can messages be deleted in Bid Manager or Bid Board?
No, messages in Bid Manager and Bid Board cannot be deleted or recalled after they have been sent. Once a message is sent, it is considered final and remains available in the BuildingConnected plat...