What do I do if I did not receive my TradeTapp invitation email? (Vendors)

If you are a vendor who is being invited to qualify with a general contractor through TradeTapp but are not receiving the invitation email, there are several things you can do:

1. Check spam and junk mail folders.
2. Allow emails from @tradetapp.com. 
3. Email the general contractor directly to request that they resend your invitation.

If you have further questions or are continuing to have trouble, our Support team would be happy to help. To contact support:

1. Click the "?" button in the bottom left corner to access our virtual assistant
2. Follow the prompts and describe your issue.
3. You may be given some self-service options, and you can answer "No" when asked if they are helpful.
4. Then you'll be able to choose to email or chat with our Support team.