If a new office in your company is created with the same address as an existing office, the office leads in those offices will receive an email notification and a notification in BuildingConnected that duplicate offices have been identified.
Office leads can note if the duplicate offices are intended or remove one of the duplicates. Duplicate offices can make your invites and projects difficult to find and can lead to incorrect reporting data. This will keep your BuildingConnected profile up to date on the network for everyone to see.
To remove duplicate offices
Click "Review offices" in the email you received or "Please Review" on the notification in BuildingConnected.
Review the duplicate office details side by side.
Note: The "Skip" option is only available if you have multiple duplicate offices to review. If you are not ready to merge duplicate offices, you can close the window and in the Offices tab of the Company section, you can come back to review duplicate offices.
If the identified offices are not duplicates, click "These offices are not duplicates". This will prevent future duplicate office suggestions.
If they are duplicates, you must select an office to keep. All data, including employees, projects, and opportunities, from the duplicate will be maintained. The data will merge into the office you keep.
Click "Keep this office" under the office you want to remain.
Click "Review changes and merge office".
Review the new details of the remaining office, which will include the employees, projects, and opportunities from the duplicate office.
Once ready, click "Finish merging".
Merging may take a few minutes. As soon as the process is completed, the duplicate office will be removed from your list of offices.
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