If you are a general contractor using BuildingConnected and you come across duplicate companies that you believe should be merged, we recommend suggesting an edit on both profiles. This helps maintain our network with the most recent and accurate company and contact information.
For steps on how to suggest an edit, please reference the article, “How to use the ‘Suggest an Edit’ feature.”
From the “Suggest an Edit” window, select the checkbox “This company is a duplicate” on the right-hand side then enter additional details below, such as the name of the duplicate company.
Click “Send” to submit your suggested edit.
When companies are flagged as duplicates, the BuildingConnected team carefully handles each suggested edit on a case by case basis to ensure accuracy and maintain the integrity of the network.
While all Suggested Edits are reviewed and considered, if our team is unable to validate the suggestion made, or we receive conflicting information to what has been suggested, the Suggested Edit may not be accepted, and thus the data may not be updated. For example, duplicate companies can be set up intentionally at the request of companies who have different entities or regions that want to operate on BuildingConnected separately.
If you would like to followup to understand what is occurring on duplicate companies that remain, please submit a request to our Support Team and we are happy to advise.