How to use the TradeTapp to BuildingConnected Syncing Icon (General contractors)

As a general contractor with both BC Pro and TradeTapp, the TradeTapp and BuildingConnected qualification status integration allows you to see qualification statuses from TradeTapp in BuildingConnected. Please reference, “How the TradeTapp and BuildingConnected qualification status integration works (BC Pro with TradeTapp)” to learn more about this integration.

In your TradeTapp account, you will see a BuildingConnected logo next to the ‘Company Name’ in the Invitations dashboard. This logo helps you understand how this prequalification is syncing to BuildingConnected.


The color of the logo and the hover note will provide details about the company mapping. Below is a list of the scenarios you will see and how to utilize this information to ensure your information is syncing from TradeTapp to BuildingConnected correctly:

TradeTapp invite is synced to a company in the BuildingConnected network

• The BC logo is colored.
• Hover over the logo and it will include the name of the BuildingConnected company that the invite is synced to.

Multiple TradeTapp invites are synced to the same BuildingConnected company

• The BC logo is colored.
• Hover over the logo and the note states, “Multiple invites are mapped to this company.”
  • TradeTapp invites sync to the BuildingConnected network based on the invite’s primary contact email address. Duplicate mappings occur when the primary contacts for multiple invites in your list belong to the same company.
• Here are steps you can take to resolve this:
  • Locate the duplicate invites by searching on the email domain of the primary contact or search for a similar company name in your vendor invitations grid.
  • Once you find a duplicate:
    • If the invitation is in the “Not Started” or “Imported” submission status, you can delete the duplicate invite accordingly. Please reference, How to cancel a TradeTapp invite (General contractors).
    • If the duplicate invite is in the “In Progress”, “Submitted”, or “Complete” status, please submit a support request letting us know which invite should be deleted and we would be happy to take care of this for you. 

TradeTapp invite is not synced to a company in the BuildingConnected network

• The BC logo is grayed out.
• Our system is unable to find a company to map to.
  • TradeTapp invites sync to the BuildingConnected network based on the invite’s primary contact email address. If we don’t find an exact match on the email address, our system attempts to find a unique match on the user’s email domain. If we find multiple companies with that domain or no companies at all, then we are unable to sync to a company in the network.
• If you are aware of the company that this invite should be mapped to, please submit a support request with the following information and we can help map the invite to the BuildingConnected company:
  •  The “Company Name” in TradeTapp
  •  The name of the company in BuildingConnected

Additionally, to help you more easily view and filter for all the syncing statuses to BuildingConnected, two columns are available on the Invitations page. To add these columns to your view, see How to customize the columns on your TradeTapp “Invitations” dashboard (General contractors).